Perform, guide, organize, and monitor all call center activities and targets. Provide & maintain efficient, prompt, proactive and courteous services to callers.
To plan, organize, develop, and direct occupational therapy services in accordance with FSHN guidelines to assure that the highest degree of quality patient care can be maintained at all times.
To assist behavioral analysts with the implementation of behavior reduction and skill acquisition treatment plans for patients enrolled in ABA therapy program.
